RETURNS

RETURNS AND EXCHANGES


Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. Please ensure that the item(s) is in original condition, original packaging and with the original tags and tickets attached. Returns that do not meet our policy will not be accepted and will be returned to you at your cost. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at smagabags@gmail.com and send your item to: "SMAGA" Gołąb, Puławska 40 , 24- 100 Puławy , POLAND

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Returns

You must return your items to the address: "SMAGA" Gołąb, Puławska 40 , 24- 100 Puławy , POLAND  within 5 days from the day you receive your package. Please write your order # on the outside of the package and mark the package RETURN TO SENDER. You will receive your refund in the original form of payment. Unfortunately we cannot refund duties, taxes or shipping charges. Refunds will be processed within approximately 1 to 3 business days after we receive your return.

thesmagaRETURNS